Shopify Plus Optimisation and Product Discovery: A Multi-Year Partnership Driving Continuous Digital Uplift

Baku is one of Australia’s most iconic swimwear brands, with a strong direct-to-consumer presence and a loyal following built up over decades. Running on Shopify Plus, Baku came to us looking for a senior digital partner who could help them get even more out of the platform, sharper product discovery, a better customer experience, and the kind of steady, ongoing improvements that drive real year-on-year growth.

Baku had worked with Acidgreen before, and when they were ready for a structured, long-term program, they came back. That kind of trust means a lot to us. What followed was a multi-year engagement built around recommendation engines, regular optimisation rounds, and ongoing support — all adding up to a Shopify Plus store that keeps getting better.

The result: smarter product discovery, a consistently improving customer experience, solid sales uplift, and a long-term partnership that’s become a genuine strategic asset for the brand.

Expertise

Shopify Plus Optimisation & Continuous Improvement – Product Discovery & Recommendation Engines – UX / UI Design – Conversion Rate Optimisation (CRO) – Performance & Core Web Vitals – Technical SEO – Fashion & Swimwear eCommerce – Long-term Shopify Plus Partnership

Technologies

Shopify Plus – Custom Shopify Theme Development – Product Recommendation Engines – Search & Merchandising Tooling – Performance & Monitoring Stack – Analytics & CRO Tools
3+
years of continuous Shopify Plus optimisation and support
1
returning client — Baku came back to Acidgreen
optimisation rounds: a structured cadence of releases and improvements
consistent sales growth and digital uplift year over year

How does a leading Australian swimwear brand keep growing online when the platform is already well-established?

Program Objectives
  1. Improve on-site product discovery through dedicated recommendation engines
  2. Run multiple optimisation rounds across UX, performance, SEO, and conversion
  3. Deliver continuous enhancements aligned with seasonal campaigns and business priorities
  4. Provide ongoing support to keep the Shopify Plus environment healthy and performant
  5. Build a strong, long-term partnership anchored in trust and results

The Challenge

Getting More Out of a Mature Shopify Plus Store

For Baku, the answer wasn’t a rebuild: it was about continuously sharpening what they had and turning a solid Shopify Plus store into an even stronger growth engine.

The key challenges were:

Product discovery that could work harder helping customers find the right swimwear faster, across categories, fits, and styles.

A need for ongoing optimisation  not a one-off project, but a regular cadence of UX, performance, SEO, and conversion improvements.

A genuine long-term partner  someone senior enough to support growth quarter after quarter, not just drop in and disappear.

Smarter use of data  leveraging recommendation logic to drive engagement, lift average order value, and encourage repeat purchase.

Our Approach

Continuous Improvement, Not One-and-Done

From the start, Acidgreen and Baku set this up as a continuous improvement program: structured around regular optimisation cycles rather than a single big project:

Discovery & analytics-led prioritisation  Digging into analytics, user behaviour, and commercial priorities to find the highest-impact opportunities across product discovery, UX, and conversion.

Recommendation engine implementation  Rolling out and tuning product recommendation engines to surface the right products on PDPs, collections, the homepage, and in cart — improving discovery and lifting average order value.

Optimisation rounds  Regular, focused rounds of improvements covering PDP optimisation, collection page enhancements, navigation, performance, mobile UX, technical SEO, and conversion-focused micro-improvements.

Seasonal alignment  A roadmap that works with the realities of swimwear retail: seasonal launches, peak periods, and campaign moments.

Ongoing support  Keeping the Shopify Plus environment fast, stable, and aligned with where the business is heading.

Long-term partnership  A trusted senior team working closely alongside Baku — the kind of relationship that brought them back to Acidgreen in the first place.

Key Features & Improvements

A Partnership Built on Trust — and Results

Over more than three years, Acidgreen has been a trusted Shopify Plus partner for Baku, building out recommendation engines, running regular optimisation rounds, and providing the kind of steady, reliable support that lets a brand focus on what it does best.

The fact that Baku came back to Acidgreen says it all. This is the kind of engagement where commercial goals, technical delivery, and mutual trust all line up, and it shows in the results.

The cumulative effect of continuous optimisation, smarter discovery, sharper PDPs, faster pages, better SEO, and ongoing UX refinement — has delivered consistent sales growth and turned the Shopify Plus store into a genuine engine for the brand.

Results

PARTNERSHIP

A multi-year Shopify Plus engagement built on trust, Baku returned to Acidgreen and has been with the team for 3+ years.

PRODUCT DISCOVERY

Recommendation engines and on-site improvements delivering smarter product discovery and a more engaging shopping experience.

SALES UPLIFT

Consistent sales growth through compounding optimisation rounds over multiple years.

PLATFORM HEALTH

A continuously maintained Shopify Plus environment: fast, stable, SEO-friendly, and aligned with business priorities.

Why Continuous Optimisation Matters on Shopify Plus

For established Shopify Plus brands like Baku, the biggest opportunity is rarely a big-bang rebuild. It’s a steady culture of continuous improvement. Here’s why it works:

Compounding gains  Small, well-targeted improvements add up to significant results over time.

Closer to the business  The roadmap stays aligned with seasonal launches, campaigns, and commercial priorities.

Lower risk  Incremental improvements are easier to test, learn from, and adjust than large-scale projects.

Better use of data  Every optimisation round feeds insights into the next — recommendations, UX, performance, SEO.

A partner who knows the store  A senior team embedded for the long haul, like Acidgreen has become for Baku.

Frequently Asked Questions

Want a Shopify Plus Partner Who’s in It for the Long Run?

If you’re after a senior Shopify Plus partner to optimise your store, sharpen product discovery, and drive real digital growth year after year, let’s have a chat. We’ll bring the same long-term, trust-based approach that brought Baku back.

On the same topic

View all
Agentic Commerce in 2026: Emerging Protocols and Innovations Reshaping Digital Retail

2026 is the year digital commerce stops being just a channel and becomes a capability. Not because AI can generate content, but because AI is becoming an active participant in how customers discover, compare, and move toward purchase. The brands that win won’t be the loudest, they’ll be the most legible to machines.

Read news
How do you build a product data flow in Pimcore?

Struggling to structure and manage your product data efficiently? Building a solid data flow in Pimcore is key to ensuring consistency, automation, and scalability. In this article, we walk you through the essential steps to design a streamlined product data workflow that powers performance across all channels.

Read news