Baku is one of Australia’s most iconic swimwear brands, with a strong direct-to-consumer presence and a loyal following built up over decades. Running on Shopify Plus, Baku came to us looking for a senior digital partner who could help them get even more out of the platform, sharper product discovery, a better customer experience, and the kind of steady, ongoing improvements that drive real year-on-year growth.
Baku had worked with Acidgreen before, and when they were ready for a structured, long-term program, they came back. That kind of trust means a lot to us. What followed was a multi-year engagement built around recommendation engines, regular optimisation rounds, and ongoing support — all adding up to a Shopify Plus store that keeps getting better.
The result: smarter product discovery, a consistently improving customer experience, solid sales uplift, and a long-term partnership that’s become a genuine strategic asset for the brand.
Expertise
Technologies
How does a leading Australian swimwear brand keep growing online when the platform is already well-established?
- Improve on-site product discovery through dedicated recommendation engines
- Run multiple optimisation rounds across UX, performance, SEO, and conversion
- Deliver continuous enhancements aligned with seasonal campaigns and business priorities
- Provide ongoing support to keep the Shopify Plus environment healthy and performant
- Build a strong, long-term partnership anchored in trust and results
The Challenge
Getting More Out of a Mature Shopify Plus Store
For Baku, the answer wasn’t a rebuild: it was about continuously sharpening what they had and turning a solid Shopify Plus store into an even stronger growth engine.
The key challenges were:
Product discovery that could work harder helping customers find the right swimwear faster, across categories, fits, and styles.
A need for ongoing optimisation not a one-off project, but a regular cadence of UX, performance, SEO, and conversion improvements.
A genuine long-term partner someone senior enough to support growth quarter after quarter, not just drop in and disappear.
Smarter use of data leveraging recommendation logic to drive engagement, lift average order value, and encourage repeat purchase.
Our Approach
Continuous Improvement, Not One-and-Done
From the start, Acidgreen and Baku set this up as a continuous improvement program: structured around regular optimisation cycles rather than a single big project:
Discovery & analytics-led prioritisation Digging into analytics, user behaviour, and commercial priorities to find the highest-impact opportunities across product discovery, UX, and conversion.
Recommendation engine implementation Rolling out and tuning product recommendation engines to surface the right products on PDPs, collections, the homepage, and in cart — improving discovery and lifting average order value.
Optimisation rounds Regular, focused rounds of improvements covering PDP optimisation, collection page enhancements, navigation, performance, mobile UX, technical SEO, and conversion-focused micro-improvements.
Seasonal alignment A roadmap that works with the realities of swimwear retail: seasonal launches, peak periods, and campaign moments.
Ongoing support Keeping the Shopify Plus environment fast, stable, and aligned with where the business is heading.
Long-term partnership A trusted senior team working closely alongside Baku — the kind of relationship that brought them back to Acidgreen in the first place.
Key Features & Improvements
Implementation and ongoing tuning of recommendation engines that surface relevant products across the store: driving better discovery, stronger engagement, and higher average order value.
Smarter navigation, refined collection pages, and improved on-site journeys that help customers find the right swimwear quickly, whether they’re browsing by category, fit, style, or occasion.
Continuous refinement of product detail and collection pages: content hierarchy, imagery, social proof, and conversion mechanics tailored to fashion and swimwear shoppers.
Iterative UX improvements built around a predominantly mobile audience, clear journeys, fast interactions, and a polished brand experience from start to finish.
Ongoing performance work to keep the store fast and healthy across devices.
Consistent attention to technical SEO, site structure, and content hygiene, supporting long-term organic visibility in a competitive fashion category.
A structured cadence of release rounds across multiple years, each one building on the last and compounding improvements over time.
Day-to-day stability, fast turnaround, and a senior partner available as the business grows and evolves.
A Partnership Built on Trust — and Results
Over more than three years, Acidgreen has been a trusted Shopify Plus partner for Baku, building out recommendation engines, running regular optimisation rounds, and providing the kind of steady, reliable support that lets a brand focus on what it does best.
The fact that Baku came back to Acidgreen says it all. This is the kind of engagement where commercial goals, technical delivery, and mutual trust all line up, and it shows in the results.
The cumulative effect of continuous optimisation, smarter discovery, sharper PDPs, faster pages, better SEO, and ongoing UX refinement — has delivered consistent sales growth and turned the Shopify Plus store into a genuine engine for the brand.
Results
PARTNERSHIP
A multi-year Shopify Plus engagement built on trust, Baku returned to Acidgreen and has been with the team for 3+ years.
PRODUCT DISCOVERY
Recommendation engines and on-site improvements delivering smarter product discovery and a more engaging shopping experience.
SALES UPLIFT
Consistent sales growth through compounding optimisation rounds over multiple years.
PLATFORM HEALTH
A continuously maintained Shopify Plus environment: fast, stable, SEO-friendly, and aligned with business priorities.
Why Continuous Optimisation Matters on Shopify Plus
For established Shopify Plus brands like Baku, the biggest opportunity is rarely a big-bang rebuild. It’s a steady culture of continuous improvement. Here’s why it works:
Compounding gains Small, well-targeted improvements add up to significant results over time.
Closer to the business The roadmap stays aligned with seasonal launches, campaigns, and commercial priorities.
Lower risk Incremental improvements are easier to test, learn from, and adjust than large-scale projects.
Better use of data Every optimisation round feeds insights into the next — recommendations, UX, performance, SEO.
A partner who knows the store A senior team embedded for the long haul, like Acidgreen has become for Baku.
Frequently Asked Questions
A recommendation engine surfaces relevant products to shoppers across the store: on PDPs, collections, the homepage, and in cart, based on behaviour, product attributes, and merchandising rules. The goal is better product discovery, stronger engagement, and a higher average order value.
We run structured optimisation rounds — analytics-led, seasonally aligned, and tightly scoped, covering UX, conversion, performance, and SEO. Each release builds on the last, creating a compounding effect over months and years.
Baku had previously worked with Acidgreen on Shopify Plus projects and chose to come back for a long-term partnership, which speaks to the trust, alignment, and quality of delivery on both sides.
We provide support models that combine day-to-day maintenance, regular optimisation rounds, performance and SEO tuning, and access to a senior team, all tailored to the size, ambition, and maturity of each brand.
Acidgreen is a senior Shopify Plus partner with deep expertise across fashion, lifestyle, beauty, and retail eCommerce, combining UX, performance, SEO, and CRO under a long-term partnership model. Baku’s multi-year journey is a good example of what that looks like in practice.
Want a Shopify Plus Partner Who’s in It for the Long Run?
If you’re after a senior Shopify Plus partner to optimise your store, sharpen product discovery, and drive real digital growth year after year, let’s have a chat. We’ll bring the same long-term, trust-based approach that brought Baku back.